The Odoo mail gateway allows you to inject directly all the received emails in Odoo.
Its principle is straightforward: your SMTP server executes the “mailgate” script for every new incoming email.
The script takes care of connecting to your Odoo database through XML-RPC, and send the emails via the MailThread.message_process() feature.
Prerequisites
- Administrator access to the Odoo database.
- Your own mail server such as Postfix or Exim.
- Technical knowledge on how to configure an email server.
For Postfix
In you alias config (/etc/aliases):
email@address: "|/odoo-directory/addons/mail/static/scripts/odoo-mailgate.py -d <database-name> -u <userid> -p <password>"
Note
Resources
- Postfix <http://www.postfix.org/documentation.html>
- Postfix aliases <http://www.postfix.org/aliases.5.html>
- Postfix virtual <http://www.postfix.org/virtual.8.html>
For Exim
*: |/odoo-directory/addons/mail/static/scripts/odoo-mailgate.py -d <database-name> -u <userid> -p <password>
Note
Resources
- Exim <https://www.exim.org/docs.html>
Note
If you don’t have access/manage your email server, use inbound messages<https://www.odoo.com/documentation/user/12.0/discuss/email_servers.html#how-to-manage-inbound-messages>
.